Privacy Policy

Information Collection Practices

Ribbon Health collects various types of information to provide users with comprehensive resources related to pharmaceuticals, medications, diseases, and supplements. We gather information actively and passively through user interactions, visits, and communications with our website. Personally identifiable information, such as names, email addresses, and contact details, may be collected when users register, subscribe, submit inquiries, or request information. In addition, technical and usage data, including browser type, IP address, device identifiers, access dates and times, log files, and browsing preferences, are automatically collected through cookies and similar tracking technologies. Ribbon Health may also receive information from third-party sources in compliance with applicable laws. All collected information is gathered for the primary purpose of enhancing user experience, improving our platform, and personalizing content delivery. We adhere strictly to the principle of data minimization and only collect data that is absolutely necessary to provide our services. Users are informed about the nature and purpose of information gathered, ensuring transparency and accountability in our data collection practices. Ribbon Health does not intentionally collect sensitive personal information, such as data concerning health, ethnicity, or beliefs, unless explicitly required for the services provided and with user consent. Users are encouraged to avoid posting or transmitting personal health information unnecessarily. Children under the age of 13 are not permitted to use our website, and we do not knowingly collect data from children in accordance with the Children’s Online Privacy Protection Act (COPPA). All forms and contact submissions are securely transmitted, and access to user data is limited to authorized personnel only. Our website employs secure socket layer (SSL) technology to safeguard information collected during user interactions. Ribbon Health regularly reviews and updates its information collection policies to comply with evolving privacy standards and laws in the United States of America. Users retain the right to access, modify, or delete their personal information collected by the platform, subject to legal and contractual restrictions. For more information about the types of data collected or to submit a privacy-related request, users may contact us at [email protected] or via our postal address: 39 Isaiah Ntshangase Road, Durban North, Durban, 4051, KwaZulu-Natal, South Africa.

Use of Collected Information

Ribbon Health utilizes collected information to deliver high-quality, reliable health resources tailored to user needs. The primary uses include providing accurate drug profiles, disease overviews, supplement facts, and related health information. Collected data is used to respond to user inquiries, process requests, and ensure seamless user experience throughout our website. Data analytics are performed to measure website performance, evaluate user engagement trends, and enhance platform usability. Personal contact information may be used to provide service-related notifications, updates, newsletters, or important communications related to the user’s engagement with Ribbon Health. Content personalization is performed based on user browsing patterns and previously accessed resources, with the goal of delivering relevant information most valuable to the individual's interests. Ribbon Health may use information to conduct research and development in order to further improve its offerings, ensuring timely updates to pharmaceutical, disease, and supplement data. Marketing communications are only sent to users who have consented to receive such materials, and users retain the right to opt out at any time. Personal data is never used for automated decision-making or profiling that produces legal effects or similarly significant impacts on users. Regulatory compliance is a key priority; all user data is handled in alignment with federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) where applicable. Ribbon Health is committed to preventing misuse of information for purposes such as discrimination, unauthorized advertising, or commercial solicitation without user consent. No sensitive health data is used for marketing or profiling without explicit permission from the user. Third parties do not receive access to user information for their independent commercial purposes. We periodically review our data usage practices to guarantee ongoing compliance with privacy regulations. Data users can contact [email protected] to make inquiries or request restriction of use. Ribbon Health ensures user privacy choices are respected and implements processes to quickly act on such requests.

Data Sharing and Disclosure

Ribbon Health respects user privacy and exercises caution when sharing or disclosing user information. User data is shared with third parties only under specific circumstances that comply with applicable laws of the United States of America and as detailed in this policy. We may disclose information to third-party service providers for website hosting, analytics, technical support, and customer communication, under strict contractual obligations to ensure confidentiality and processing exclusively on our behalf. Ribbon Health does not sell, rent, or otherwise disclose personal information to unaffiliated third parties for commercial or marketing purposes. Information may be disclosed if required to comply with legal obligations, court orders, subpoenas, or regulatory authorities. In the course of a merger, acquisition, reorganization, or sale of all or a portion of our assets, user information may be transferred, subject to the acquirer’s commitment to honoring the terms of this policy. Ribbon Health may share anonymized or aggregated data that cannot reasonably be used to identify an individual, for research purposes, statistical reporting, or public interest disclosure. We ensure all third-party data processors are compliant with relevant privacy and security regulations, including contractual clauses mandating data protection standards. Any disclosures outside these circumstances require user consent; such consent is obtained via explicit opt-in mechanisms prior to any sharing of personal data not covered here. Ribbon Health partners only with reputable entities who demonstrate a commitment to privacy protection. Performance of background checks and ongoing vendor assessments are integral to our third-party management process. No user data is shared internationally except as legally permitted and with appropriate safeguards. In the event of any unauthorized disclosure, Ribbon Health promptly notifies affected parties in accordance with breach notification laws. We provide users with detailed information about which service providers process their data upon request. For more details about our data sharing activities, users may contact [email protected].

Cookies and Tracking Technologies

Ribbon Health uses cookies and tracking technologies to improve user experience, monitor website performance, and analyze usage trends. Cookies are small files stored on a user’s device that help recognize repeat visitors, remember site preferences, and facilitate seamless navigation. We utilize both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until deleted or expired. Tracking technologies such as web beacons, pixels, and analytics scripts are embedded on our pages to gather data about user interactions, referral sources, and engagement with content. These technologies help us personalize content, tailor recommendations, and measure effectiveness of site functionality and communications. Users may configure their browser settings to refuse or delete cookies; however, some features of our website may not function optimally if cookies are disabled. Ribbon Health’s use of cookies is guided by principles of transparency and user consent, and we provide notice and choices regarding the placement and utility of tracking technologies. Third-party analytics providers may use cookies on our behalf to provide statistical insights; these parties are contractually prohibited from using the information for any purposes other than assisting us. No cookies or tracking tools are utilized for the collection of sensitive personal information or for the creation of behavioral advertising profiles without user consent. We periodically audit our cookie practices to ensure adherence to evolving legal standards and protection of user privacy. Information about the types and purposes of cookies utilized is made readily available in our Cookie Policy accessible from the website. Users are empowered to update their cookie preferences at any time. For any questions regarding our cookie use, users may contact [email protected].

Data Security and Integrity

Ribbon Health is committed to safeguarding the security and integrity of user information through the implementation of advanced administrative, technical, and physical security measures. Access to personal data is strictly limited to authorized personnel who require it to perform their professional duties. Our website employs industry-standard encryption protocols, including Secure Socket Layer (SSL) technology, to protect data transmissions between users and our servers. Periodic security audits and penetration testing are conducted to detect vulnerabilities and reinforce protections. Firewalls, intrusion detection systems, and data encryption mechanisms are in place to deter and mitigate unauthorized access, data loss, or malicious activity. All user data is stored in secure databases with access logs and monitoring tools to identify unauthorized activities. Ribbon Health’s staff undergo regular training on data security best practices and obligations under U.S. privacy regulations. We maintain data backup and disaster recovery procedures to ensure business continuity and rapid restoration of services. Any suspected security breaches are promptly investigated, and affected users are notified in accordance with applicable laws. Systems and security controls are reviewed and updated regularly in line with technological advancements. Information accuracy and reliability are maintained through validation checks and user verification processes. Users are encouraged to exercise caution when sharing information online and report unusual account activity immediately. Ribbon Health employs a data retention policy to ensure that personal information is not kept longer than necessary for its intended purpose. We are committed to the continual improvement of our security policies and procedures. For more details on our security measures, or to report a security concern, users may contact [email protected].

User Rights and Choices

Ribbon Health values user autonomy and ensures that every individual retains meaningful control over their personal data. Users have the right to request access to the personal information we hold about them, to correct inaccuracies, or to request deletion of their data, subject to applicable legal requirements. Requests will be processed in a timely manner, and verification measures may be implemented to confirm user identity before fulfilling requests. Users are entitled to withdraw consent for data processing or restrict the use and disclosure of their information at any time without jeopardizing their access to Ribbon Health’s resources. Opt-out mechanisms are provided for marketing communications and non-essential data processing activities. Users can update their preferences or exercise data rights by contacting [email protected]. Ribbon Health respects all opt-out requests and implements controls to prevent future unwanted communication. Users are informed of their rights under the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and comparable U.S. laws protecting privacy and information rights. Appeals processes are available to contest decisions regarding access, correction, or deletion requests. Data portability is provided upon request where feasible, allowing users to obtain a copy of their personal data in a commonly used format. Users have the right to be notified of any material changes to this policy and to voice concerns regarding data practices. Feedback mechanisms and privacy complaint protocols are in place to address user issues promptly. We are dedicated to fostering transparency and trust through clear communications about user rights and options. For assistance with any privacy matter, users should reach out directly via email or post to Rowena Driscoll, 39 Isaiah Ntshangase Road, Durban North, Durban, 4051, KwaZulu-Natal, South Africa. Ribbon Health does not discriminate against users who exercise privacy rights. All privacy requests and concerns are taken seriously and handled confidentially by our data protection staff.

International Transfers of Information

Ribbon Health is operated in the United States of America, but certain administrative or technical functions may require international transfers of user information, including to the owner's location in South Africa. Any such transfers are conducted in strict accordance with applicable data protection laws and only where adequate safeguards are in place to ensure the continued confidentiality and integrity of personal data. International transfers are carried out based on legal mechanisms such as Standard Contractual Clauses, and Ribbon Health ensures that third parties outside the U.S. are obligated to provide the same level of data protection as required under U.S. laws. Where information is transferred outside the United States, users are transparently informed, and contractual obligations are implemented to protect user privacy. Users are advised of the potential risks associated with international transfers, including differing data protection regulations, but should rest assured that Ribbon Health exercises due diligence in selecting partners and vendors with strong privacy practices. Ribbon Health remains liable for the protection of user data throughout its lifecycle, regardless of the country in which it is processed. Users may request further details about the safeguards employed for international data transfers by contacting [email protected]. For individuals in jurisdictions with special data transfer restrictions, Ribbon Health will comply with legal requirements and take all reasonable measures to ensure lawful and transparent cross-border data movement.

Policy Updates and Contact Information

Ribbon Health is committed to maintaining a robust and compliant privacy program, which includes periodic updates to this Privacy Policy. Changes may be made to reflect new legal requirements, evolving business practices, or technology enhancements. Users will be notified of significant changes via email or website notifications, and continued use of our platform constitutes acceptance of the updated policy. Users are encouraged to review this policy regularly to stay informed about how Ribbon Health protects their information. For questions, concerns, or further information about this Privacy Policy or our data practices, please contact:

• Name: Rowena Driscoll
• Email: [email protected]
• Postal Address: 39 Isaiah Ntshangase Road, Durban North, Durban, 4051, KwaZulu-Natal, South Africa

Ribbon Health is dedicated to responding promptly and appropriately to any inquiries or complaints regarding privacy and data protection.